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Newest forms of AI putting HR pros on notice: It’s a brave, new world

April 2023 employment law letter
Authors: 
Tammy Binford

The buzz about ChatGPT has been swirling for a few months now. The artificial intelligence (AI) chatbot capable of composing answers to all kinds of questions effortlessly and instantly is being touted as the iPhone moment for AI and even likened to the Industrial Revolution. Much of the talk has centered on its use in academic settings, where some consider it a new way to cheat and others want to help students understand how it can be used properly.

But the potential goes far beyond classrooms and certainly could shake up the employment realm. In fact, HR professionals are excited about passing off some time-consuming tasks, but also worried about a chatbot putting them out of a job. Regardless of how people think now, the impact of ChatGPT and new AI products sure to follow are going to take some serious—and human—thinking.

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